Skip to content

FREE VEHICLE RESEARCH

2020 Audi Q5

The 2020 Audi Q5 has 6 NHTSA safety recalls on file, 22 owner complaints, and gets about 27 mpg combined. Here's the full free record from NHTSA and the EPA.

SPECS

2020 Audi Q5 at a glance

Engine
4-cyl 2L
Cylinders
4
Displacement
2 L
Drivetrain
All-Wheel Drive
Transmission
Automatic (AM-S7)
Body
Small Sport Utility Vehicle 4WD
Fuel
Premium and Electricity

Source: EPA / NHTSA vPIC, as of July 11, 2026.

SAFETY RECALLS · NHTSA

6 open

Tires

26/01/2022

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Electrical System

08/12/2021

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Suspension

26/04/2021

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

Seats

26/08/2020

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Structure

16/10/2019

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Remedy: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

Electrical System

13/12/2023

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

NHTSA has opened one or more investigations covering this model. Recalls can follow an investigation, so check NHTSA for the latest before you buy.

Open safety recalls are free to fix at any franchised dealer. What recalls mean → Source: NHTSA recalls, as of July 11, 2026. Recalls can be issued any time, confirm by VIN at nhtsa.gov before you buy.

OWNER COMPLAINTS · NHTSA

22 filed
3 crashes 1 fires 3 injuries
  • UNKNOWN OR OTHER

    Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

    5
  • ELECTRICAL SYSTEM

    We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there

    4
  • ENGINE

    On 12-18-2024, I brought a Audi Q5 2020 from Lynbrook Audi dealership in New york, approximately weeks after the vehicle engine oil light came on to replenish engine oil. I notified the sales representative of the issue, he stated that the

    3
  • STEERING

    Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automat

    2
  • POWER TRAIN

    Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

    1
  • Chest Clip

    The seatbelt comes loose and Nuna sent me a pad and screwdriver and refused to replace the seat. The harness won’t stay tight and I do not trust the seat to be safe for my child

    1

Problems owners reported to the government, useful for spotting patterns, not proof any one car has them. What complaints mean → Source: NHTSA complaints, as of July 11, 2026. Owner-submitted reports, not verified diagnoses.

CRASH-TEST RATINGS · NHTSA NCAP

Overall
★★★★★
Frontal
★★★★★
Side
★★★★★
Rollover
★★★★☆

Government crash tests of this model; not every trim or year is tested. Source: NHTSA NCAP, as of July 11, 2026.

FUEL & RUNNING COST · U.S. EPA

Combined
27 mpg
City / Hwy
25 / 29
Est. fuel / yr
$2,850
CO₂ / mi
165 g

EPA lab estimates; real mpg varies by how you drive. Source: EPA fueleconomy.gov, as of July 11, 2026. Annual cost assumes 15,000 mi/yr at EPA's reference price.

All figures above come from free U.S. government sources: NHTSA (recalls, complaints, investigations, crash tests) and the EPA (fuel economy and specs). We don't show market price, insurance cost, or proprietary reliability scores, because there's no free, reliable public source for them. For a verdict on a specific listing, with a fair-offer number and what to ask the seller, that's the VINly app.

BEFORE YOU BUY

What to check on this car

Confirm the recalls were fixed

This model has 6 open NHTSA recalls (including the tires). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.

Watch for a pending investigation

NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.

  • Test-drive the basics

    Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.

  • Check the title and the VIN

    Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.

  • Ask the seller the right questions

    Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.

See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.

Quick answers

What is recalled on the 2020 Audi Q5? +

NHTSA lists 6 safety recalls for the 2020 Audi Q5, including the tires. See the full list above, and confirm by VIN at nhtsa.gov.

What gas mileage does the 2020 Audi Q5 get? +

The EPA rates the 2020 Audi Q5 at 27 mpg combined (25 city / 29 highway), about $2,850 a year in fuel.

How safe is the 2020 Audi Q5? +

NHTSA's NCAP program gives the 2020 Audi Q5 5 out of 5 stars overall, with 4 stars for rollover resistance.

What do owners complain about on the 2020 Audi Q5? +

Owners have filed 22 complaints with NHTSA for the 2020 Audi Q5, including 3 involving a crash. The most-reported area is unknown or other.

OTHER Q5 YEARS

MORE AUDI RESEARCH

FREE IN THE APP

Comparing a few cars? Save the 2020 Audi Q5 and line it up against the others in the app.

No account. Saving and comparing cars is free; the per-listing report is $3.99.

THE FULL BUYER'S REPORT · $3.99

Found a 2020 Audi Q5 for sale?

The research above is free. The app takes a screenshot of one real listing and returns a verdict, a fair-offer number, the red flags specific to that car, a walk-away floor, and a message you can send the seller, word for word.

Research another car → Have the VIN? Decode it free →