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2012 Ford Explorer AWD

The 2012 Ford Explorer AWD has 7 NHTSA safety recalls on file, 820 owner complaints, and gets about 19 mpg combined. Here's the full free record from NHTSA and the EPA.

SPECS

2012 Ford Explorer AWD at a glance

Engine
6-cyl 3.5L
Cylinders
6
Displacement
3.5 L
Drivetrain
All-Wheel Drive
Transmission
Automatic (S6)
Body
Sport Utility Vehicle - 4WD
Fuel
Regular

Source: EPA / NHTSA vPIC, as of July 12, 2026.

SAFETY RECALLS · NHTSA

7 open

Suspension

10/06/2019

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Wheels

28/08/2017

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Structure

24/03/2015

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Steering

06/01/2014

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

Remedy: Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Steering

29/05/2014

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Remedy: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Suspension

22/09/2021

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

Remedy: Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

Structure

19/01/2024

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim owner notification letters informing owners of the safety risk were mailed Feburary 16, 2024. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

NHTSA has opened one or more investigations covering this model. Recalls can follow an investigation, so check NHTSA for the latest before you buy.

Open safety recalls are free to fix at any franchised dealer. What recalls mean → Source: NHTSA recalls, as of July 12, 2026. Recalls can be issued any time, confirm by VIN at nhtsa.gov before you buy.

OWNER COMPLAINTS · NHTSA

820 filed
10 crashes 6 fires 13 injuries
  • STEERING

    The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 15 MPH, the "Service Power Steering" message was displayed. The contact pulled into a parking lot, turned off and then restarted the vehicle. The fai

    356
  • STRUCTURE

    Failure of the dealerships to fix recall in timely manner It’s been over two years and parts still unavailable

    127
  • UNKNOWN OR OTHER

    Recall 24V031 has not been fixed. I got my recall notice from Ford with regards to the A-pillar applique trim. I received my recall in February, 24. I have visited my local Ford dealer several times and as recently as 1 month ago. They stat

    83
  • ENGINE

    while driving the vehicle goes into what I have found is called sleep mode.. The check engine lite comes on and the left info panel shows that the all wheel drive is not working. The dealer tried to see what codes were set and found none. M

    46
  • POWER TRAIN

    The truck has been in shop 5 times or actually 5 different dealerships. The recall has yet to be fixed but I continually pay to have the problem INVESTIGATED. The dash flashes loss of fuel pressure, service advance track soon, Battery level

    42
  • ELECTRICAL SYSTEM

    Hello I’m a concerned citizen and I have a question about the Ford recall on the back up cameras, I have 2012 Explorer and my camera has been acting up for a while the same way that ford has mentioned, so I was wondering why isn’t the Explo

    34

Problems owners reported to the government, useful for spotting patterns, not proof any one car has them. What complaints mean → Source: NHTSA complaints, as of July 12, 2026. Owner-submitted reports, not verified diagnoses.

CRASH-TEST RATINGS · NHTSA NCAP

Overall
★★★★☆
Frontal
★★★★☆
Side
★★★★★
Rollover
★★★★☆

Government crash tests of this model; not every trim or year is tested. Source: NHTSA NCAP, as of July 12, 2026.

FUEL & RUNNING COST · U.S. EPA

Combined
19 mpg
City / Hwy
17 / 23
Est. fuel / yr
$3,300
CO₂ / mi
468 g

EPA lab estimates; real mpg varies by how you drive. Source: EPA fueleconomy.gov, as of July 12, 2026. Annual cost assumes 15,000 mi/yr at EPA's reference price.

All figures above come from free U.S. government sources: NHTSA (recalls, complaints, investigations, crash tests) and the EPA (fuel economy and specs). We don't show market price, insurance cost, or proprietary reliability scores, because there's no free, reliable public source for them. For a verdict on a specific listing, with a fair-offer number and what to ask the seller, that's the VINly app.

BEFORE YOU BUY

What to check on this car

Confirm the recalls were fixed

This model has 7 open NHTSA recalls (including the suspension). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.

Have a mechanic check the steering

Owners report problems with the steering more than anything else on this model. Call it out specifically during a pre-purchase inspection.

Watch for a pending investigation

NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.

  • Test-drive the basics

    Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.

  • Check the title and the VIN

    Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.

  • Ask the seller the right questions

    Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.

See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.

Quick answers

What is recalled on the 2012 Ford Explorer AWD? +

NHTSA lists 7 safety recalls for the 2012 Ford Explorer AWD, including the suspension. See the full list above, and confirm by VIN at nhtsa.gov.

What gas mileage does the 2012 Ford Explorer AWD get? +

The EPA rates the 2012 Ford Explorer AWD at 19 mpg combined (17 city / 23 highway), about $3,300 a year in fuel.

How safe is the 2012 Ford Explorer AWD? +

NHTSA's NCAP program gives the 2012 Ford Explorer AWD 4 out of 5 stars overall, with 4 stars for rollover resistance.

What do owners complain about on the 2012 Ford Explorer AWD? +

Owners have filed 820 complaints with NHTSA for the 2012 Ford Explorer AWD, including 10 involving a crash. The most-reported area is steering.

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