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FREE VEHICLE RESEARCH

The 2020 Kia Sorento has 1 NHTSA safety recall on file, 132 owner complaints, and gets about 23 mpg combined. Here's the full free record from NHTSA and the EPA.

FREE PUBLIC RECORD · U.S. GOVERNMENT DATA

2020 Kia Sorento

  • Engine 4-cyl 2.4L
  • Drive All-Wheel Drive
  • Fuel Regular
  • Body Small Sport Utility Vehicle 4WD

Should you worry?

Be careful

Serious flags in the public record. Read below, and verify recall work was done.

Caution

Are there open safety recalls?

1 open

Ask the seller for proof each was fixed. Repairs are free — and there’s also an open investigation.

Serious

What do owners report?

1 death reported

Out of 132 owner reports. Read the Owners section before you buy.

Good

How did it score in crash tests?

5 out of 5 stars

5 is best. This model scored well in government crash tests.

Open recalls · nearby years

Same make and model. This car is the 2020.

  • 20183recalls
  • 20192recalls
  • 2020 · this car1recall
  • 20214recalls

Based on free U.S. government safety data · checked August 23, 2026.

SAFETY

Will it protect people in a crash?

These are government crash-test scores. 5 stars is best. They rate this year and model, not your exact car.

Overall
5 / 5 stars
Frontal
5 / 5 stars
Side
5 / 5 stars
Side pole
5 / 5 stars
Rollover
4 / 5 stars

Factory safety & driver-assist equipment

Stability control
Standard
Forward collision warning
Optional
Lane-departure warning
Optional
Government crash-test photo
Photo from a government crash test of this model

Tested as: 2020 Kia Sorento SUV AWD · 2 versions tested

Open safety recalls

1 open

A recall means the manufacturer must fix a safety problem for free at a dealer. Ask the seller for proof the work was done.

  1. Trailer Hitches

    19/09/2022

    Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

    How they fix it: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

The government also has an open investigation on this model. Look it up on nhtsa.gov before you buy.

From NHTSA (U.S. safety agency) · checked August 23, 2026.

OWNERS

What problems do owners report?

People file these with the government when something goes wrong. They show patterns, not a diagnosis of any one car for sale.

Owner reports · nearby years

Same make and model. This car is the 2020.

  • 2018249reports
  • 2019419reports
  • 2020 · this car132reports
  • 20215reports

132 owner reports on file

9 crash mentions 11 fire mentions 20 injury mentions 1 death mentions

Parts mentioned most often. Longer bar = more reports. Counts are out of 132 total reports.

  • ENGINE 47 of 132

    My 2020 Kia Sorento stalled and shut off while driving and eventually stopped working completely, requiring it to be towed to a Kia dealership. The dealership first replaced the starter and then the high-pressure fuel pump, but the vehicle

  • ELECTRICAL SYSTEM 19 of 132

    Driving on highway at 65, traction control light, airbag light, parking light, bcw warning, all came in at the same time. I was able to pull off to the side and re start engine to clear the lights. As soon as I got up to 40 lights one by on

  • POWER TRAIN 18 of 132

    The contact called on behalf of his daughter who owns 2020 Kia Sorento. The contact stated that the vehicle was taken to a dealer for a routine oil change when the contact was informed that there was an unknown issue with the vehicle howeve

  • UNKNOWN OR OTHER 11 of 132

    Component/System Affected: UNKNOWN – suspected fuel system or related component due to strong gasoline odor. Vehicle is available for inspection upon request. What Happened: There is a strong gasoline odor specifically at the front driver’

  • TRAILER HITCHES 7 of 132

    The contact owns a 2020 Kia Sorento. The contact stated that on multiple occasions while driving at various speeds, there was an abnormal burning odor inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Numb

  • STEERING 4 of 132

    The contact owns a 2020 Kia Sorento. The contact stated that while driving 30 MPH with her daughter and parents in the vehicle, an abnormal squeaking sound was heard emanating from the steering wheel. No warning light illuminated. The vehic

Bars are sized relative to the most-mentioned part on this list, not to 100% of all cars.

From NHTSA owner complaints · checked August 23, 2026. Anyone can file a report; they are not verified repairs.

FUEL COST

What does it cost to drive?

EPA estimates for this year and model. Your real cost depends on gas prices, how you drive, and how far you go.

Sold in 2 versions

They range from 23 to 25 mpg combined. Figures below are the base version. Pick yours to see its own numbers.

Combined MPG · nearby years

Same make and model. This car is the 2020.

  • 201822mpg
  • 201923mpg
  • 2020 · this car23mpg
  • 202124mpg

$2,650

estimated fuel cost per year if you drive about 15,000 miles

Miles per gallon. Higher is cheaper to drive.

City driving 21 mpg
Highway driving 26 mpg
Combined (typical mix) 23 mpg

Over 5 years, compared to an average new car

This model is estimated to cost about $2,250 more on fuel.

Spends more Saves more

From EPA fueleconomy.gov · checked August 23, 2026.

HOW IT WAS BUILT

Factory details

What’s on the build record for this VIN or model.

Engine

4-cyl 2.4L

Drivetrain

All-Wheel Drive

Transmission

Automatic (S6)

Fuel

Regular

See all factory details (7)
Engine
4-cyl 2.4L
Cylinders
4
Displacement
2.4 L
Drivetrain
All-Wheel Drive
Transmission
Automatic (S6)
Body
Small Sport Utility Vehicle 4WD
Fuel
Regular

From EPA and NHTSA vehicle records · checked August 23, 2026.

What this free check does not include

We only show free U.S. government data: safety recalls, owner reports, crash tests, and fuel economy. We do not show prior accidents, flood or salvage titles, odometer rollback, insurance history, or a “should you buy” verdict on a specific listing. For that kind of check on one car for sale, use the VINly app.

BEFORE YOU BUY

What to check on this car

Confirm the recall was fixed

This model has 1 open NHTSA recall (including the trailer hitches). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.

Have a mechanic check the engine

Owners report problems with the engine more than anything else on this model. Call it out specifically during a pre-purchase inspection.

Watch for a pending investigation

NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.

  • Test-drive the basics

    Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.

  • Check the title and the VIN

    Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.

  • Ask the seller the right questions

    Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.

See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.

FOR SALE NEAR YOU

2020 Kia Sorento listings

    Quick answers

    What is recalled on the 2020 Kia Sorento? +

    NHTSA lists 1 safety recall for the 2020 Kia Sorento, including the trailer hitches. See the full list above, and confirm by VIN at nhtsa.gov.

    What gas mileage does the 2020 Kia Sorento get? +

    The EPA rates the 2020 Kia Sorento at 23 mpg combined (21 city / 26 highway), about $2,650 a year in fuel.

    How safe is the 2020 Kia Sorento? +

    NHTSA's NCAP program gives the 2020 Kia Sorento 5 out of 5 stars overall, with 4 stars for rollover resistance.

    What do owners complain about on the 2020 Kia Sorento? +

    Owners have filed 132 complaints with NHTSA for the 2020 Kia Sorento, including 9 involving a crash. The most-reported area is engine.

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