FREE VEHICLE RESEARCH
2020 Toyota Highlander
The 2020 Toyota Highlander has 4 NHTSA safety recalls on file, 298 owner complaints, and gets about 23 mpg combined. Here's the full free record from NHTSA and the EPA.
SPECS
2020 Toyota Highlander at a glance
- Engine
- 6-cyl 3.5L
- Cylinders
- 6
- Displacement
- 3.5 L
- Drivetrain
- Front-Wheel Drive
- Transmission
- Automatic (S8)
- Body
- Small Sport Utility Vehicle 2WD
- Fuel
- Regular
Source: EPA / NHTSA vPIC, as of July 12, 2026.
SAFETY RECALLS · NHTSA
4 openAir Bags
14/10/2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Remedy: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
Fuel System, Gasoline
19/03/2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Remedy: Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
Structure
26/10/2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Air Bags
20/12/2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
NHTSA has opened one or more investigations covering this model. Recalls can follow an investigation, so check NHTSA for the latest before you buy.
Open safety recalls are free to fix at any franchised dealer. What recalls mean → Source: NHTSA recalls, as of July 12, 2026. Recalls can be issued any time, confirm by VIN at nhtsa.gov before you buy.
OWNER COMPLAINTS · NHTSA
298 filed- 118
POWER TRAIN
Toyota Highlander UA-80 transmission failed prematurely at 63,017 miles (just beyond warranty) due to KNOWN CRITICAL manufacturing defect as per technical advisory T-SB-0160-18 putting me and my family at risk for sudden catastrophic failur
- 32
AIR BAGS
The contact owns a 2022 Toyota Corolla. The contact stated that while driving at an undisclosed speed, a passing vehicle suddenly attempted to merge lanes and struck the vehicle on the passenger side door at approximately 45 MPH. No warning
- 31
UNKNOWN OR OTHER
Air conditioning has leaked after only 60,000 miles, costing me thousands in repairs. This is a recall on other models, but not this one. Mine and my baby’s safety is put at risk by being forced to drive around in the heat of summer without
- 28
SERVICE BRAKES
My 2020 Toyota Highlander hybrid sometimes has a brake slipping or surging sensation when I apply my brakes while stopping. It happens periodically and not every time. I have not taken it to a Toyota service station for this specific reason
- 26
STRUCTURE
I know there is a recall for my 2020 Highlander. My VIN isn't listed. The front bumper is coming off and can't be pushed back in.
- 14
FUEL/PROPULSION SYSTEM
Fuel gauge is inaccurate, leading to potential safety issues. The fuel gauge does not show as full, when the car is refueled, and likewise shows as empty when there is enough fuel to drive hundreds of miles. This has led to situations where
Problems owners reported to the government, useful for spotting patterns, not proof any one car has them. What complaints mean → Source: NHTSA complaints, as of July 12, 2026. Owner-submitted reports, not verified diagnoses.
CRASH-TEST RATINGS · NHTSA NCAP
- Overall
- ★★★★★
- Frontal
- ★★★★☆
- Side
- ★★★★★
- Rollover
- ★★★★☆
Government crash tests of this model; not every trim or year is tested. Source: NHTSA NCAP, as of July 12, 2026.
FUEL & RUNNING COST · U.S. EPA
- Combined
- 23 mpg
- City / Hwy
- 20 / 28
- Est. fuel / yr
- $2,700
- CO₂ / mi
- 386 g
EPA lab estimates; real mpg varies by how you drive. Source: EPA fueleconomy.gov, as of July 12, 2026. Annual cost assumes 15,000 mi/yr at EPA's reference price.
All figures above come from free U.S. government sources: NHTSA (recalls, complaints, investigations, crash tests) and the EPA (fuel economy and specs). We don't show market price, insurance cost, or proprietary reliability scores, because there's no free, reliable public source for them. For a verdict on a specific listing, with a fair-offer number and what to ask the seller, that's the VINly app.
BEFORE YOU BUY
What to check on this car
Confirm the recalls were fixed
This model has 4 open NHTSA recalls (including the air bags). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.
Have a mechanic check the power train
Owners report problems with the power train more than anything else on this model. Call it out specifically during a pre-purchase inspection.
Watch for a pending investigation
NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.
-
Test-drive the basics
Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.
-
Check the title and the VIN
Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.
-
Ask the seller the right questions
Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.
See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.
Quick answers
What is recalled on the 2020 Toyota Highlander? +
NHTSA lists 4 safety recalls for the 2020 Toyota Highlander, including the air bags. See the full list above, and confirm by VIN at nhtsa.gov.
What gas mileage does the 2020 Toyota Highlander get? +
The EPA rates the 2020 Toyota Highlander at 23 mpg combined (20 city / 28 highway), about $2,700 a year in fuel.
How safe is the 2020 Toyota Highlander? +
NHTSA's NCAP program gives the 2020 Toyota Highlander 5 out of 5 stars overall, with 4 stars for rollover resistance.
What do owners complain about on the 2020 Toyota Highlander? +
Owners have filed 298 complaints with NHTSA for the 2020 Toyota Highlander, including 12 involving a crash. The most-reported area is power train.
MORE TOYOTA RESEARCH
FREE IN THE APP
Comparing a few cars? Save the 2020 Toyota Highlander and line it up against the others in the app.
No account. Saving and comparing cars is free; the per-listing report is $3.99.
THE FULL BUYER'S REPORT · $3.99
Found a 2020 Toyota Highlander for sale?
The research above is free. The app takes a screenshot of one real listing and returns a verdict, a fair-offer number, the red flags specific to that car, a walk-away floor, and a message you can send the seller, word for word.