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FREE VEHICLE RESEARCH

The 2020 Toyota Highlander has 4 NHTSA safety recalls on file, 306 owner complaints, and gets about 23 mpg combined. Here's the full free record from NHTSA and the EPA.

FREE PUBLIC RECORD · U.S. GOVERNMENT DATA

2020 Toyota Highlander

  • Engine 6-cyl 3.5L
  • Drive Front-Wheel Drive
  • Fuel Regular
  • Body Small Sport Utility Vehicle 2WD

Should you worry?

Look closer

Something in the public record needs a closer look before you buy.

Caution

Are there open safety recalls?

4 open

Ask the seller for proof each was fixed. Repairs are free — and there’s also an open investigation.

Caution

What do owners report?

15 injuries reported

15 of 306 reports (~5%). On a high-volume model that alone isn’t unusual — look for patterns below.

Good

How did it score in crash tests?

5 out of 5 stars

5 is best. This model scored well in government crash tests.

Open recalls · nearby years

Same make and model. This car is the 2020.

  • 20185recalls
  • 20193recalls
  • 2020 · this car4recalls
  • 20214recalls

Based on free U.S. government safety data · checked August 27, 2026.

SAFETY

Will it protect people in a crash?

These are government crash-test scores. 5 stars is best. They rate this year and model, not your exact car.

Overall
5 / 5 stars
Frontal
4 / 5 stars
Side
5 / 5 stars
Side pole
5 / 5 stars
Rollover
4 / 5 stars

Factory safety & driver-assist equipment

Stability control
Standard
Forward collision warning
Standard
Lane-departure warning
Standard
Government crash-test photo
Photo from a government crash test of this model

Tested as: 2020 Toyota HIGHLANDER SUV AWD · 2 versions tested

Open safety recalls

4 open

A recall means the manufacturer must fix a safety problem for free at a dealer. Ask the seller for proof the work was done.

  1. Air Bags

    14/10/2020

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

    How they fix it: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

  2. Fuel System, Gasoline

    19/03/2020

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.

    How they fix it: Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

  3. Structure

    26/10/2023

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

    How they fix it: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

  4. Air Bags

    20/12/2023

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

    How they fix it: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

The government also has an open investigation on this model. Look it up on nhtsa.gov before you buy.

From NHTSA (U.S. safety agency) · checked August 27, 2026.

OWNERS

What problems do owners report?

People file these with the government when something goes wrong. They show patterns, not a diagnosis of any one car for sale.

Owner reports · nearby years

Same make and model. This car is the 2020.

  • 2018261reports
  • 2019474reports
  • 2020 · this car306reports
  • 2021494reports

306 owner reports on file

14 crash mentions 15 injury mentions

Parts mentioned most often. Longer bar = more reports. Counts are out of 306 total reports.

  • POWER TRAIN 119 of 306

    We have a 2020 Toyota Highlander with 89K miles that we have owned since it was new. I was informed today to not drive it any long distances from the dealer due to an impending failure of the transmission, creating a large safety issue for

  • AIR BAGS 32 of 306

    The contact owns a 2022 Toyota Corolla. The contact stated that while driving at an undisclosed speed, a passing vehicle suddenly attempted to merge lanes and struck the vehicle on the passenger side door at approximately 45 MPH. No warning

  • SERVICE BRAKES 31 of 306

    Coming to a stop or slowing down the vehicle has a spot where it feels like the brakes fail then come back on. Especially if going down a grade. This happens around 15 to 20 mph. Started off a slight moment when you are sure the brakes

  • UNKNOWN OR OTHER 31 of 306

    Air conditioning has leaked after only 60,000 miles, costing me thousands in repairs. This is a recall on other models, but not this one. Mine and my baby’s safety is put at risk by being forced to drive around in the heat of summer without

  • STRUCTURE 27 of 306

    While driving on a 75 MPH highway, the lower bumper cover, windscreen, and interior wheel well components spontaneously detached from the vehicle and got stuck under the car. There were no warming lamps, messages, or other symptoms; the veh

  • ELECTRICAL SYSTEM 15 of 306

    I was told by oxmoor dealership I had to talk to toyota corporate before I could get my car touched and that I did not need to talk to a lawyer. I called. Prior to the accident, the vehicle had been exhibiting multiple symptoms: an interm

Bars are sized relative to the most-mentioned part on this list, not to 100% of all cars.

From NHTSA owner complaints · checked August 27, 2026. Anyone can file a report; they are not verified repairs.

FUEL COST

What does it cost to drive?

EPA estimates for this year and model. Your real cost depends on gas prices, how you drive, and how far you go.

Sold in 5 versions

They range from 23 to 36 mpg combined. Figures below are the base version. Pick yours to see its own numbers.

Combined MPG · nearby years

Same make and model. This car is the 2020.

  • 201822mpg
  • 201922mpg
  • 2020 · this car23mpg
  • 202123mpg

$2,650

estimated fuel cost per year if you drive about 15,000 miles

Miles per gallon. Higher is cheaper to drive.

City driving 20 mpg
Highway driving 28 mpg
Combined (typical mix) 23 mpg

Over 5 years, compared to an average new car

This model is estimated to cost about $2,250 more on fuel.

Spends more Saves more

From EPA fueleconomy.gov · checked August 27, 2026.

HOW IT WAS BUILT

Factory details

What’s on the build record for this VIN or model.

Engine

6-cyl 3.5L

Drivetrain

Front-Wheel Drive

Transmission

Automatic (S8)

Fuel

Regular

See all factory details (7)
Engine
6-cyl 3.5L
Cylinders
6
Displacement
3.5 L
Drivetrain
Front-Wheel Drive
Transmission
Automatic (S8)
Body
Small Sport Utility Vehicle 2WD
Fuel
Regular

From EPA and NHTSA vehicle records · checked August 27, 2026.

What this free check does not include

We only show free U.S. government data: safety recalls, owner reports, crash tests, and fuel economy. We do not show prior accidents, flood or salvage titles, odometer rollback, insurance history, or a “should you buy” verdict on a specific listing. For that kind of check on one car for sale, use the VINly app.

BEFORE YOU BUY

What to check on this car

Confirm the recalls were fixed

This model has 4 open NHTSA recalls (including the air bags). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.

Have a mechanic check the power train

Owners report problems with the power train more than anything else on this model. Call it out specifically during a pre-purchase inspection.

Watch for a pending investigation

NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.

  • Test-drive the basics

    Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.

  • Check the title and the VIN

    Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.

  • Ask the seller the right questions

    Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.

See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.

FOR SALE NEAR YOU

2020 Toyota Highlander listings

    Quick answers

    What is recalled on the 2020 Toyota Highlander? +

    NHTSA lists 4 safety recalls for the 2020 Toyota Highlander, including the air bags. See the full list above, and confirm by VIN at nhtsa.gov.

    What gas mileage does the 2020 Toyota Highlander get? +

    The EPA rates the 2020 Toyota Highlander at 23 mpg combined (20 city / 28 highway), about $2,650 a year in fuel.

    How safe is the 2020 Toyota Highlander? +

    NHTSA's NCAP program gives the 2020 Toyota Highlander 5 out of 5 stars overall, with 4 stars for rollover resistance.

    What do owners complain about on the 2020 Toyota Highlander? +

    Owners have filed 306 complaints with NHTSA for the 2020 Toyota Highlander, including 14 involving a crash. The most-reported area is power train.

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