FREE VEHICLE RESEARCH
2020 Volkswagen Jetta
The 2020 Volkswagen Jetta has 6 NHTSA safety recalls on file, 51 owner complaints, and gets about 28 mpg combined. Here's the full free record from NHTSA and the EPA.
SPECS
2020 Volkswagen Jetta at a glance
- Engine
- 4-cyl 2L
- Cylinders
- 4
- Displacement
- 2 L
- Drivetrain
- Front-Wheel Drive
- Transmission
- Automatic (AM-S7)
- Body
- Compact Cars
- Fuel
- Regular
Source: EPA / NHTSA vPIC, as of July 10, 2026.
SAFETY RECALLS · NHTSA
6 openSeats
26/08/2020
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Air Bags
30/06/2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
Service Brakes, Hydraulic
17/06/2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
Tires
31/10/2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Electrical System
30/08/2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Fuel System, Gasoline
14/02/2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
NHTSA has opened one or more investigations covering this model. Recalls can follow an investigation, so check NHTSA for the latest before you buy.
Open safety recalls are free to fix at any franchised dealer. What recalls mean → Source: NHTSA recalls, as of July 10, 2026. Recalls can be issued any time, confirm by VIN at nhtsa.gov before you buy.
OWNER COMPLAINTS · NHTSA
51 filed- 14
ELECTRICAL SYSTEM
When I start the car Multiple times the car will throw over half of all the error code and could not start the vehicle. Driving in the highway doing 65mph with the cruise control on the car completely shut off and I had to limp it to the sh
- 9
UNKNOWN OR OTHER
There was a warning light for the emergency call function unavailable please service immediately.
- 6
POWER TRAIN
I recently purchased a vehicle on July 11th, and on July 12th, I noticed a significant issue with the transmission. Specifically, the vehicle began grinding when I attempted to engage reverse gear. Concerned for safety, I promptly contacted
- 4
ENGINE
Upon “starting” car, all systems turn on and car tells me the engine is on; however, if I put into any gear nothing. Only once I press the ignition one more time does the engine actually start.
- 3
FUEL/PROPULSION SYSTEM
Will not take fuel. Even when the gasoline tank is empty it will not accept fuel properly. Fuel seeps out and leaks. Problem presents identically to the 2015-2020 VW & Audi recall. VW doesn’t acknowledge my VIN as a vehicle with the pro
- 3
STEERING
When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on
Problems owners reported to the government, useful for spotting patterns, not proof any one car has them. What complaints mean → Source: NHTSA complaints, as of July 10, 2026. Owner-submitted reports, not verified diagnoses.
CRASH-TEST RATINGS · NHTSA NCAP
- Overall
- ★★★★★
- Frontal
- ★★★★☆
- Side
- ★★★★★
- Rollover
- ★★★★☆
Government crash tests of this model; not every trim or year is tested. Source: NHTSA NCAP, as of July 10, 2026.
FUEL & RUNNING COST · U.S. EPA
- Combined
- 28 mpg
- City / Hwy
- 25 / 32
- Est. fuel / yr
- $2,200
- CO₂ / mi
- 315 g
EPA lab estimates; real mpg varies by how you drive. Source: EPA fueleconomy.gov, as of July 10, 2026. Annual cost assumes 15,000 mi/yr at EPA's reference price.
All figures above come from free U.S. government sources: NHTSA (recalls, complaints, investigations, crash tests) and the EPA (fuel economy and specs). We don't show market price, insurance cost, or proprietary reliability scores, because there's no free, reliable public source for them. For a verdict on a specific listing, with a fair-offer number and what to ask the seller, that's the VINly app.
BEFORE YOU BUY
What to check on this car
Confirm the recalls were fixed
This model has 6 open NHTSA recalls (including the seats). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.
Have a mechanic check the electrical system
Owners report problems with the electrical system more than anything else on this model. Call it out specifically during a pre-purchase inspection.
Watch for a pending investigation
NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.
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Test-drive the basics
Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.
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Check the title and the VIN
Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.
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Ask the seller the right questions
Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.
See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.
Quick answers
What is recalled on the 2020 Volkswagen Jetta? +
NHTSA lists 6 safety recalls for the 2020 Volkswagen Jetta, including the seats. See the full list above, and confirm by VIN at nhtsa.gov.
What gas mileage does the 2020 Volkswagen Jetta get? +
The EPA rates the 2020 Volkswagen Jetta at 28 mpg combined (25 city / 32 highway), about $2,200 a year in fuel.
How safe is the 2020 Volkswagen Jetta? +
NHTSA's NCAP program gives the 2020 Volkswagen Jetta 5 out of 5 stars overall, with 4 stars for rollover resistance.
What do owners complain about on the 2020 Volkswagen Jetta? +
Owners have filed 51 complaints with NHTSA for the 2020 Volkswagen Jetta, including 1 involving a crash. The most-reported area is electrical system.
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