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FREE VEHICLE RESEARCH

The 2020 Volkswagen Jetta has 6 NHTSA safety recalls on file, 51 owner complaints, and gets about 28 mpg combined. Here's the full free record from NHTSA and the EPA.

FREE PUBLIC RECORD · U.S. GOVERNMENT DATA

2020 Volkswagen Jetta

  • Engine 4-cyl 2L
  • Drive Front-Wheel Drive
  • Fuel Regular
  • Body Compact Cars

Should you worry?

Look closer

Something in the public record needs a closer look before you buy.

Caution

Are there open safety recalls?

6 open

Ask the seller for proof each was fixed. Repairs are free — and there’s also an open investigation.

Good

What do owners report?

2 injuries reported

2 of 51 reports (~4%). On a high-volume model that alone isn’t unusual — look for patterns below.

Good

How did it score in crash tests?

5 out of 5 stars

5 is best. This model scored well in government crash tests.

Open recalls · nearby years

Same make and model. This car is the 2020.

  • 20183recalls
  • 201911recalls
  • 2020 · this car6recalls
  • 20214recalls

Based on free U.S. government safety data · checked August 20, 2026.

SAFETY

Will it protect people in a crash?

These are government crash-test scores. 5 stars is best. They rate this year and model, not your exact car.

Overall
5 / 5 stars
Frontal
4 / 5 stars
Side
5 / 5 stars
Side pole
5 / 5 stars
Rollover
4 / 5 stars

Factory safety & driver-assist equipment

Stability control
Standard
Forward collision warning
Optional
Government crash-test photo
Photo from a government crash test of this model

Tested as: 2020 Volkswagen Jetta 4 DR FWD

Open safety recalls

6 open

A recall means the manufacturer must fix a safety problem for free at a dealer. Ask the seller for proof the work was done.

  1. Seats

    26/08/2020

    Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

    How they fix it: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

  2. Air Bags

    30/06/2021

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

    How they fix it: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

  3. Service Brakes, Hydraulic

    17/06/2020

    Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

    How they fix it: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

  4. Tires

    31/10/2022

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    How they fix it: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

  5. Electrical System

    30/08/2023

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

    How they fix it: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

  6. Fuel System, Gasoline

    14/02/2024

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

    How they fix it: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

The government also has an open investigation on this model. Look it up on nhtsa.gov before you buy.

From NHTSA (U.S. safety agency) · checked August 20, 2026.

OWNERS

What problems do owners report?

People file these with the government when something goes wrong. They show patterns, not a diagnosis of any one car for sale.

Owner reports · nearby years

Same make and model. This car is the 2020.

  • 201831reports
  • 2019545reports
  • 2020 · this car51reports
  • 202166reports

51 owner reports on file

1 crash mentions 2 injury mentions

Parts mentioned most often. Longer bar = more reports. Counts are out of 51 total reports.

  • ELECTRICAL SYSTEM 14 of 51

    When I start the car Multiple times the car will throw over half of all the error code and could not start the vehicle. Driving in the highway doing 65mph with the cruise control on the car completely shut off and I had to limp it to the sh

  • UNKNOWN OR OTHER 9 of 51

    There was a warning light for the emergency call function unavailable please service immediately.

  • POWER TRAIN 6 of 51

    I recently purchased a vehicle on July 11th, and on July 12th, I noticed a significant issue with the transmission. Specifically, the vehicle began grinding when I attempted to engage reverse gear. Concerned for safety, I promptly contacted

  • ENGINE 4 of 51

    Upon “starting” car, all systems turn on and car tells me the engine is on; however, if I put into any gear nothing. Only once I press the ignition one more time does the engine actually start.

  • FUEL/PROPULSION SYSTEM 3 of 51

    Will not take fuel. Even when the gasoline tank is empty it will not accept fuel properly. Fuel seeps out and leaks. Problem presents identically to the 2015-2020 VW & Audi recall. VW doesn’t acknowledge my VIN as a vehicle with the pro

  • STEERING 3 of 51

    When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on

Bars are sized relative to the most-mentioned part on this list, not to 100% of all cars.

From NHTSA owner complaints · checked August 20, 2026. Anyone can file a report; they are not verified repairs.

FUEL COST

What does it cost to drive?

EPA estimates for this year and model. Your real cost depends on gas prices, how you drive, and how far you go.

Combined MPG · nearby years

Same make and model. This car is the 2020.

  • 201827mpg
  • 201934mpg
  • 2020 · this car28mpg
  • 202133mpg

$2,200

estimated fuel cost per year if you drive about 15,000 miles

Miles per gallon. Higher is cheaper to drive.

City driving 25 mpg
Highway driving 32 mpg
Combined (typical mix) 28 mpg

Over 5 years, compared to an average new car

About the same fuel cost as an average new car over 5 years.

Passenger space
94 cubic feet
Cargo space
16 cubic feet

From EPA fueleconomy.gov · checked August 20, 2026.

HOW IT WAS BUILT

Factory details

What’s on the build record for this VIN or model.

Engine

4-cyl 2L

Drivetrain

Front-Wheel Drive

Transmission

Automatic (AM-S7)

Fuel

Regular

See all factory details (7)
Engine
4-cyl 2L
Cylinders
4
Displacement
2 L
Drivetrain
Front-Wheel Drive
Transmission
Automatic (AM-S7)
Body
Compact Cars
Fuel
Regular

From EPA and NHTSA vehicle records · checked August 20, 2026.

What this free check does not include

We only show free U.S. government data: safety recalls, owner reports, crash tests, and fuel economy. We do not show prior accidents, flood or salvage titles, odometer rollback, insurance history, or a “should you buy” verdict on a specific listing. For that kind of check on one car for sale, use the VINly app.

BEFORE YOU BUY

What to check on this car

Confirm the recalls were fixed

This model has 6 open NHTSA recalls (including the seats). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.

Have a mechanic check the electrical system

Owners report problems with the electrical system more than anything else on this model. Call it out specifically during a pre-purchase inspection.

Watch for a pending investigation

NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.

  • Test-drive the basics

    Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.

  • Check the title and the VIN

    Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.

  • Ask the seller the right questions

    Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.

See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.

FOR SALE NEAR YOU

2020 Volkswagen Jetta listings

    Quick answers

    What is recalled on the 2020 Volkswagen Jetta? +

    NHTSA lists 6 safety recalls for the 2020 Volkswagen Jetta, including the seats. See the full list above, and confirm by VIN at nhtsa.gov.

    What gas mileage does the 2020 Volkswagen Jetta get? +

    The EPA rates the 2020 Volkswagen Jetta at 28 mpg combined (25 city / 32 highway), about $2,200 a year in fuel.

    How safe is the 2020 Volkswagen Jetta? +

    NHTSA's NCAP program gives the 2020 Volkswagen Jetta 5 out of 5 stars overall, with 4 stars for rollover resistance.

    What do owners complain about on the 2020 Volkswagen Jetta? +

    Owners have filed 51 complaints with NHTSA for the 2020 Volkswagen Jetta, including 1 involving a crash. The most-reported area is electrical system.

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