FREE VEHICLE RESEARCH
2021 Volkswagen Jetta
The 2021 Volkswagen Jetta has 4 NHTSA safety recalls on file, 65 owner complaints, and gets about 33 mpg combined. Here's the full free record from NHTSA and the EPA.
SPECS
2021 Volkswagen Jetta at a glance
- Engine
- 4-cyl 1.4L
- Cylinders
- 4
- Displacement
- 1.4 L
- Drivetrain
- Front-Wheel Drive
- Transmission
- Automatic (S8)
- Body
- Compact Cars
- Fuel
- Regular
Source: EPA / NHTSA vPIC, as of July 10, 2026.
SAFETY RECALLS · NHTSA
4 openSeats
01/02/2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Air Bags
30/06/2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
Back Over Prevention
18/11/2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Back Over Prevention
20/07/2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
NHTSA has opened one or more investigations covering this model. Recalls can follow an investigation, so check NHTSA for the latest before you buy.
Open safety recalls are free to fix at any franchised dealer. What recalls mean → Source: NHTSA recalls, as of July 10, 2026. Recalls can be issued any time, confirm by VIN at nhtsa.gov before you buy.
OWNER COMPLAINTS · NHTSA
65 filed- 22
SERVICE BRAKES
Vehicle Information: Year: 2021 Make: Volkswagen Model: Jetta Date of Purchase: March 2022 Approximate Mileage at Time of Incident: 25,000 miles --- NATURE OF COMPLAINT: I am filing this complaint regarding premature and dangerous rear b
- 12
ELECTRICAL SYSTEM
Volkswagen corporate deployed a mandatory over-the-air (OTA) software update to the MIB3 infotainment system. The update failed mid-installation, entirely bricking the J794 information module. This failure completely disabled vital driver i
- 6
FUEL/PROPULSION SYSTEM
EPC light comes on and vehicle starts losing power while driving, you lose all acceleration. Check engine light has also illuminated I have taken in to have repairs done on this same issue 4 times in a span of owing this car for 7 months,
- 5
UNKNOWN OR OTHER
While driving home from work last night, I heard a loud noise that sounded like a gun going off right in the passenger compartment of my Jetta. A lot of wind noise followed. I thought initially that a tire might have blown out, but it was t
- 4
AIR BAGS
It cause to have an account
- 3
STEERING
The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed with adaptive cruise control on, the vehicle inadvertently applied the brakes completely bringing the vehicle to a complete stop in the
Problems owners reported to the government, useful for spotting patterns, not proof any one car has them. What complaints mean → Source: NHTSA complaints, as of July 10, 2026. Owner-submitted reports, not verified diagnoses.
CRASH-TEST RATINGS · NHTSA NCAP
- Overall
- ★★★★★
- Frontal
- ★★★★☆
- Side
- ★★★★★
- Rollover
- ★★★★☆
Government crash tests of this model; not every trim or year is tested. Source: NHTSA NCAP, as of July 10, 2026.
FUEL & RUNNING COST · U.S. EPA
- Combined
- 33 mpg
- City / Hwy
- 29 / 39
- Est. fuel / yr
- $1,900
- CO₂ / mi
- 266 g
EPA lab estimates; real mpg varies by how you drive. Source: EPA fueleconomy.gov, as of July 10, 2026. Annual cost assumes 15,000 mi/yr at EPA's reference price.
All figures above come from free U.S. government sources: NHTSA (recalls, complaints, investigations, crash tests) and the EPA (fuel economy and specs). We don't show market price, insurance cost, or proprietary reliability scores, because there's no free, reliable public source for them. For a verdict on a specific listing, with a fair-offer number and what to ask the seller, that's the VINly app.
BEFORE YOU BUY
What to check on this car
Confirm the recalls were fixed
This model has 4 open NHTSA recalls (including the seats). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.
Have a mechanic check the service brakes
Owners report problems with the service brakes more than anything else on this model. Call it out specifically during a pre-purchase inspection.
Watch for a pending investigation
NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.
-
Test-drive the basics
Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.
-
Check the title and the VIN
Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.
-
Ask the seller the right questions
Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.
See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.
Quick answers
What is recalled on the 2021 Volkswagen Jetta? +
NHTSA lists 4 safety recalls for the 2021 Volkswagen Jetta, including the seats. See the full list above, and confirm by VIN at nhtsa.gov.
What gas mileage does the 2021 Volkswagen Jetta get? +
The EPA rates the 2021 Volkswagen Jetta at 33 mpg combined (29 city / 39 highway), about $1,900 a year in fuel.
How safe is the 2021 Volkswagen Jetta? +
NHTSA's NCAP program gives the 2021 Volkswagen Jetta 5 out of 5 stars overall, with 4 stars for rollover resistance.
What do owners complain about on the 2021 Volkswagen Jetta? +
Owners have filed 65 complaints with NHTSA for the 2021 Volkswagen Jetta, including 2 involving a crash. The most-reported area is service brakes.
MORE VOLKSWAGEN RESEARCH
FREE IN THE APP
Comparing a few cars? Save the 2021 Volkswagen Jetta and line it up against the others in the app.
No account. Saving and comparing cars is free; the per-listing report is $3.99.
THE FULL BUYER'S REPORT · $3.99
Found a 2021 Volkswagen Jetta for sale?
The research above is free. The app takes a screenshot of one real listing and returns a verdict, a fair-offer number, the red flags specific to that car, a walk-away floor, and a message you can send the seller, word for word.