FREE VEHICLE RESEARCH
2020 Chrysler Pacifica
The 2020 Chrysler Pacifica has 5 NHTSA safety recalls on file, 162 owner complaints, and gets about 22 mpg combined. Here's the full free record from NHTSA and the EPA.
SPECS
2020 Chrysler Pacifica at a glance
- Engine
- 6-cyl 3.6L
- Cylinders
- 6
- Displacement
- 3.6 L
- Drivetrain
- Front-Wheel Drive
- Transmission
- Automatic 9-spd
- Body
- Minivan - 2WD
- Fuel
- Regular
Source: EPA / NHTSA vPIC, as of July 11, 2026.
SAFETY RECALLS · NHTSA
5 openBack Over Prevention
10/09/2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Electrical System
17/01/2023
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Air Bags
24/10/2024
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Equipment Adaptive/Mobility
17/12/2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical System
04/06/2026
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
NHTSA has opened one or more investigations covering this model. Recalls can follow an investigation, so check NHTSA for the latest before you buy.
Open safety recalls are free to fix at any franchised dealer. What recalls mean → Source: NHTSA recalls, as of July 11, 2026. Recalls can be issued any time, confirm by VIN at nhtsa.gov before you buy.
OWNER COMPLAINTS · NHTSA
162 filed- 45
ELECTRICAL SYSTEM
Intermittent power steering loss, when I turn van off and back on and go in reverse it stops sometimes.
- 36
POWER TRAIN
On October 7, 2024, my vehicle was serviced at Coastal Chrysler Dodge Jeep Ram for a front-end rubbing/scrubbing noise that increased with speed. The dealer diagnosed both front hub assemblies as failed and replaced both front hub assemblie
- 30
STEERING
Driving down a road, Power Steering warning light came on, and the power steering went completely out. My wife was driving, and is not strong enough to steer manually. She was able to partially get off the road to stop. Needed other drive
- 16
ENGINE
Head gasket is cracked causing cylinder 5 to misfire and burned up coolant in the engine causing the engine to overheat while driving and put safety of driver and passengers in danger while vehicle was traveling at high speeds.
- 7
UNKNOWN OR OTHER
I have a power problem and could not get my wheelchair ramp down. The manual said to push it manually. this would not work, and my wife and I were trapped in this vehicle where we could possibly burn to death. This is a Braun Ability modif
- 4
AIR BAGS
Driver side air bags did NOT deploy resulting in injury
Problems owners reported to the government, useful for spotting patterns, not proof any one car has them. What complaints mean → Source: NHTSA complaints, as of July 11, 2026. Owner-submitted reports, not verified diagnoses.
CRASH-TEST RATINGS · NHTSA NCAP
- Overall
- —
- Frontal
- ★★★★★
- Side
- ★★★★★
- Rollover
- —
Government crash tests of this model; not every trim or year is tested. Source: NHTSA NCAP, as of July 11, 2026.
FUEL & RUNNING COST · U.S. EPA
- Combined
- 22 mpg
- City / Hwy
- 19 / 28
- Est. fuel / yr
- $2,850
- CO₂ / mi
- 401 g
EPA lab estimates; real mpg varies by how you drive. Source: EPA fueleconomy.gov, as of July 11, 2026. Annual cost assumes 15,000 mi/yr at EPA's reference price.
All figures above come from free U.S. government sources: NHTSA (recalls, complaints, investigations, crash tests) and the EPA (fuel economy and specs). We don't show market price, insurance cost, or proprietary reliability scores, because there's no free, reliable public source for them. For a verdict on a specific listing, with a fair-offer number and what to ask the seller, that's the VINly app.
BEFORE YOU BUY
What to check on this car
Confirm the recalls were fixed
This model has 5 open NHTSA recalls (including the back over prevention). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.
Watch for a pending investigation
NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.
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Test-drive the basics
Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.
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Check the title and the VIN
Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.
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Ask the seller the right questions
Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.
See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.
Quick answers
What is recalled on the 2020 Chrysler Pacifica? +
NHTSA lists 5 safety recalls for the 2020 Chrysler Pacifica, including the back over prevention. See the full list above, and confirm by VIN at nhtsa.gov.
What gas mileage does the 2020 Chrysler Pacifica get? +
The EPA rates the 2020 Chrysler Pacifica at 22 mpg combined (19 city / 28 highway), about $2,850 a year in fuel.
What do owners complain about on the 2020 Chrysler Pacifica? +
Owners have filed 162 complaints with NHTSA for the 2020 Chrysler Pacifica, including 7 involving a crash. The most-reported area is electrical system.
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