Are there open safety recalls?
5 open
Ask the seller for proof each was fixed. Repairs are free — and there’s also an open investigation.
FREE VEHICLE RESEARCH
The 2020 Chrysler Pacifica has 5 NHTSA safety recalls on file, 164 owner complaints, and gets about 20 mpg combined. Here's the full free record from NHTSA and the EPA.
FREE PUBLIC RECORD · U.S. GOVERNMENT DATA
2020 Chrysler Pacifica
- Engine 6-cyl 3.6L
- Drive All-Wheel Drive
- Fuel Regular
- Body Minivan - 4WD
Should you worry?
Look closer
Something in the public record needs a closer look before you buy.
What do owners report?
10 injuries reported
10 of 164 reports (~6%). On a high-volume model that alone isn’t unusual — look for patterns below.
How did it score in crash tests?
Not tested
No official 5-star crash-test score for this year and model.
Open recalls · nearby years
Same make and model. This car is the 2020.
- 201812recalls
- 20197recalls
- 2020 · this car5recalls
- 20217recalls
Based on free U.S. government safety data · checked August 27, 2026.
SAFETY
Will it protect people in a crash?
These are government crash-test scores. 5 stars is best. They rate this year and model, not your exact car.
- Overall
- Not rated
- Frontal
- 5 / 5 stars
- Side
- 5 / 5 stars
- Side pole
- 5 / 5 stars
- Rollover
- Not rated
Factory safety & driver-assist equipment
- Stability control
- Standard
Tested as: 2020 Chrysler Pacifica VAN AWD · 2 versions tested
Open safety recalls
5 openA recall means the manufacturer must fix a safety problem for free at a dealer. Ask the seller for proof the work was done.
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Back Over Prevention
10/09/2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
How they fix it: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
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Electrical System
17/01/2023
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
How they fix it: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
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Air Bags
24/10/2024
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
How they fix it: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
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Equipment Adaptive/Mobility
17/12/2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
How they fix it: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
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Electrical System
04/06/2026
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
How they fix it: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
The government also has an open investigation on this model. Look it up on nhtsa.gov before you buy.
From NHTSA (U.S. safety agency) · checked August 27, 2026.
OWNERS
What problems do owners report?
People file these with the government when something goes wrong. They show patterns, not a diagnosis of any one car for sale.
Owner reports · nearby years
Same make and model. This car is the 2020.
- 2018851reports
- 2019348reports
- 2020 · this car164reports
- 2021361reports
164 owner reports on file
7 crash mentions 3 fire mentions 10 injury mentions
Parts mentioned most often. Longer bar = more reports. Counts are out of 164 total reports.
- ELECTRICAL SYSTEM 45 of 164
Intermittent power steering loss, when I turn van off and back on and go in reverse it stops sometimes.
- POWER TRAIN 36 of 164
On October 7, 2024, my vehicle was serviced at Coastal Chrysler Dodge Jeep Ram for a front-end rubbing/scrubbing noise that increased with speed. The dealer diagnosed both front hub assemblies as failed and replaced both front hub assemblie
- STEERING 31 of 164
The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving at higher speeds and attempting to veer over to the left or right, the steering wheel failed to return to center. There were no warning lights illuminated. The
- ENGINE 16 of 164
Head gasket is cracked causing cylinder 5 to misfire and burned up coolant in the engine causing the engine to overheat while driving and put safety of driver and passengers in danger while vehicle was traveling at high speeds.
- UNKNOWN OR OTHER 7 of 164
I have a power problem and could not get my wheelchair ramp down. The manual said to push it manually. this would not work, and my wife and I were trapped in this vehicle where we could possibly burn to death. This is a Braun Ability modif
- AIR BAGS 4 of 164
Driver side air bags did NOT deploy resulting in injury
Bars are sized relative to the most-mentioned part on this list, not to 100% of all cars.
From NHTSA owner complaints · checked August 27, 2026. Anyone can file a report; they are not verified repairs.
FUEL COST
What does it cost to drive?
EPA estimates for this year and model. Your real cost depends on gas prices, how you drive, and how far you go.
Combined MPG · nearby years
Same make and model. This car is the 2020.
- 201822mpg
- 201922mpg
- 2020 · this car20mpg
- 202122mpg
$3,100
estimated fuel cost per year if you drive about 15,000 miles
Miles per gallon. Higher is cheaper to drive.
City driving 17 mpg
Highway driving 25 mpg
Combined (typical mix) 20 mpg
Over 5 years, compared to an average new car
This model is estimated to cost about $4,500 more on fuel.
Spends more Saves more
From EPA fueleconomy.gov · checked August 27, 2026.
HOW IT WAS BUILT
Factory details
What’s on the build record for this VIN or model.
Engine
6-cyl 3.6L
Drivetrain
All-Wheel Drive
Transmission
Automatic 9-spd
Fuel
Regular
See all factory details (7)
- Engine
- 6-cyl 3.6L
- Cylinders
- 6
- Displacement
- 3.6 L
- Drivetrain
- All-Wheel Drive
- Transmission
- Automatic 9-spd
- Body
- Minivan - 4WD
- Fuel
- Regular
From EPA and NHTSA vehicle records · checked August 27, 2026.
What this free check does not include
We only show free U.S. government data: safety recalls, owner reports, crash tests, and fuel economy. We do not show prior accidents, flood or salvage titles, odometer rollback, insurance history, or a “should you buy” verdict on a specific listing. For that kind of check on one car for sale, use the VINly app.
BEFORE YOU BUY
What to check on this car
Confirm the recalls were fixed
This model has 5 open NHTSA recalls (including the back over prevention). Recall repairs are free at the dealer, so ask the seller for proof the remedy was performed, or verify by VIN at nhtsa.gov before you buy.
Watch for a pending investigation
NHTSA has an open investigation covering this model. A recall can follow an investigation, so check nhtsa.gov for the latest before you commit.
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Test-drive the basics
Cold start, full-lock steering both ways, firm brakes with no pulsing, smooth shifts, and every electronic feature. Warning lights should come on at key-on, then go out.
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Check the title and the VIN
Confirm the title status in hand matches the listing, and that the VIN matches across the dash, door jamb, and title. VINly does not show ownership or accident history, for that, run a paid report like Carfax.
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Ask the seller the right questions
Why they are selling, any service records, accident or panel-repaint history, how many owners, and whether any open recalls were completed.
See the full used-car inspection checklist. None of this replaces a hands-on inspection by a mechanic.
FOR SALE NEAR YOU
2020 Chrysler Pacifica listings
Quick answers
What is recalled on the 2020 Chrysler Pacifica? +
NHTSA lists 5 safety recalls for the 2020 Chrysler Pacifica, including the back over prevention. See the full list above, and confirm by VIN at nhtsa.gov.
What gas mileage does the 2020 Chrysler Pacifica get? +
The EPA rates the 2020 Chrysler Pacifica at 20 mpg combined (17 city / 25 highway), about $3,100 a year in fuel.
What do owners complain about on the 2020 Chrysler Pacifica? +
Owners have filed 164 complaints with NHTSA for the 2020 Chrysler Pacifica, including 7 involving a crash. The most-reported area is electrical system.
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